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How do you live?

Do you have electric heating?

Are you our current customer?

Tell us your new address by filling in the change of address form. At the same time, you can choose an electricity product that is suitable for your new home.

Submit notification

Are you a new customer?

Draw up an electricity contract for your new home. We take care of terminating your old contract on your behalf.

Make contract

Join district heating

District heating is the smartest way to warm houses in Helsinki. Contact us and ask more about district heating.

Contact us

Join district cooling

District cooling is becoming more widely available in Helsinki. Contact us and ask more about district dooling.

Contact us

Electricity distribution and electricity sales are separated from one another. Your local network company is responsible for electricity distribution and will send you a separate bill, and your selected electricity supplier will also send their own bill for the amount of electricity sold. As an exception to this, Helsingin Energia offers its electricity sale customers in Helsinki a combined bill with Helen Sähköverkko.

Log in to our online service where you can amend your billing data.

Go to online service for electricity customers

You can change the payment date of your electricity bill in our online service. If you are using e-invoices, please make this change also in your online bank. N.B. You can change the payment date free of charge once a year. After that, we will charge €2 for a postponement of payment date for over 14 days made through the online service and €5 when it is made by telephone. It is not possible to postpone the payment date of a bill paid by direct payment. Penalty interest is charged for bills paid after the original due date.

Postpone the bill payment date in the online service

Monitor your energy consumption

In our free Sävel services, you can monitor the energy consumption of your home or company even by the hour. This helps you to plan and cut down on your energy use. Sävel Mobile is designed especially for mobile devices (currently in beta use).

Only electricity customers need to register in the service. The information you need for registration is found on your latest bill.

Log in

Sävel Plus or Sävel Mobile

Manage your account

In our online service, you can manage your account directly on the Internet.

  • View your contract details and bills
  • Change your contact details
  • Browse your electricity meter readings
  • Terminate your contract

Log in to the service or register

Disruptions in electricity distribution

See if there are known interruptions in the distribution of electricity.

See map

For more information on the disturbances in the Helsinki area, call 08001 80808 (free of charge).

See the fault releases

Disruptions in district heat distribution

See all the known disruption areas.

Outdoor lightning disruptions

Call information service of the Helsinki area (free of charge): 0800 173 173 (weekdays from 8 am to 6 pm) or 0800 180 808 (other times).

Report a disruption

Buy electricity

We offer competitively priced electricity, good service and varied customer benefits at all times. Whether you are moving house or looking for the best electricity contract for you, place an order online.

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District cooling

Our district cooling is not only the most efficient and effortless way of cooling all kinds of properties, but it is also the most energy-efficient one by a long chalk. 

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District heating

District heating is a carefree and economical heating system, which is suitable for all city residents. District heating is the most popular form of heating in Helsinki. 

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Electricity network

Electricity that we produce is distributed to homes with the electricity network. Helen Sähköverkko Oy is responsible for electricity transmission and distribution in almost the entire Helsinki region.

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Current consumption in Helsinki