Tell us your new address by filling in the change of address form. At the same time, you can choose an electricity product that is suitable for your new home.
Draw up an electricity contract for your new home. We take care of terminating your old contract on your behalf.
Electricity distribution and electricity sales are separated from one another. Your local network company is responsible for electricity distribution and will send you a separate bill, and your selected electricity supplier will also send their own bill for the amount of electricity sold. As an exception to this, Helsingin Energia offers its electricity sale customers in Helsinki a combined bill with Helen Sähköverkko.
Log in to our online service where you can amend your billing data.
You can change the payment date of your electricity bill in our online service. If you are using e-invoices, please make this change also in your online bank. N.B. You can change the payment date free of charge once a year. After that, we will charge €2 for a postponement of payment date for over 14 days made through the online service and €5 when it is made by telephone. It is not possible to postpone the payment date of a bill paid by direct payment. Penalty interest is charged for bills paid after the original due date.
In our free Sävel services, you can monitor the energy consumption of your home or company even by the hour. This helps you to plan and cut down on your energy use. Sävel Mobile is designed especially for mobile devices (currently in beta use).
Only electricity customers need to register in the service. The information you need for registration is found on your latest bill.
See if there are known interruptions in the distribution of electricity.
For more information on the disturbances in the Helsinki area, call 08001 80808 (free of charge).
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