Energy-related guidance from the Energy Advisory Centre
Helsingin Energia’s Energy Advisory Centre provides information and advice on household appliances, their use, and energy saving.
Construction sites
District heating and cooling networks must be buid and maintained every now and then. We aim to minimize the disturbances.
Helen customer magazine
Services for enterprisesHelsingin Energia is one of the biggest energy companies in Finland. From us you can easily acquire all the energy products and services needed under one roof.
Fault reports and distribution interruptions
You can report faults or ask about disturbances and faults in the Helsinki region by telephoning our free fault reporting numbers.
Know interruptions in electricity distributionContact details of customer service
Households 010 802 802
Electricity contracts and advisory services on sensible use of electricity
Mon - Fri 8 - 18, 5.7.-13.8. Mon 8-18, Tue-Fri
8-16
Enterprises 010 802 803
Mon - Fri 8 - 18, 5.7.-13.8. Mon 8-18, Tue-Fri
8-16
Energy Advisory Centre 09 617 2726, 09 617 2727
Information on household appliances and a chance to borrow consumption, moisture and surface temperature meters
Mon - Fri 8.30 - 16
Readings of electricity meters 010 802 804
Mon - Fri 8 - 18
District heat invoicing (Meter readings) 09 617 2856
Mon - Fri 8.30 - 16, 5.7.-13.8. Mon 8-18, Tue-Fri
8-16
District Heating Customer Service 09 617 2856
Mon - Fri 8.30 - 16