Current topics

Helen extends payment times during corona epidemic

Helen extends payment times during corona epidemic

Helen wants to help its consumer and small business customers who find themselves in a difficult situation due to the coronavirus epidemic and is ready to negotiate on the payment time of electricity

24.03.2020

Helen issues warning of account info phishing attempts

Helen issues warning of account info phishing attempts

Helen wishes to warn customers of possible phishing attempts for account details. Helen has information that phishing phone calls asking for customers' account details have been made, posing both as

11.01.2019

District heating and electricity networks are upgraded – new worksites are started at a record rate

District heating and electricity networks are upgraded – new worksites are started at a record rate

There will be an increased amount of network refurbishment, renewal and construction work carried out in both the district heating and the electricity network during the winter and spring season of

10.01.2019

Helen first in Finland to add mobile payments to billing options

Helen first in Finland to add mobile payments to billing options

Helen and MobilePay have agreed to join forces in making mobile payments an option for Helen electricity bills next year.Helen is the first company in Finland to adopt mobile payment as a billing

28.11.2018

Helen donated more than 70 meters for residents' use

Helen donated more than 70 meters for residents' use

To mark the Energy Awareness Week in the second week of October, Helen donated 72 home living condition meters to Helsinki libraries, for lending to city residents.

22.10.2018

Helen leads in Finnish security

Helen leads in Finnish security

Helen won the title of the Secure Organisation of the Year and Helen's Mats Fagerström the Security Director of the Year at the Finnish Security Awards 2018 event.

11.10.2018

New district heating service saves energy

New district heating service saves energy

Helen is launching a new district heating service on the market: a smart heat distribution centre saves energy and reduces heating costs for residents. The smart heat distribution centre creates equal

09.10.2018

Helen is the most sustainable brand among energy companies

Helen is the most sustainable brand among energy companies

Finnish people regard Helen as the most sustainable brand among energy companies according to the largest survey in the Nordic countries concerning citizens’ views on the responsibility of well-known

10.08.2017

Security of energy supply is rated most highly in Finland

Security of energy supply is rated most highly in Finland

Survey: More renewable energy is wanted, but not at the expense of the security of energy supply. Energy production must be safeguarded in all weather conditions.

02.05.2017

Helen still leads customer satisfaction survey of energy companies

Helen still leads customer satisfaction survey of energy companies

The customers of Helen Ltd are the most satisfied with their energy company, reveals the EPSI Rating Finland survey that measures customer satisfaction in electricity retail sales. Helen has

14.12.2015

See also


Helen Ltd in a nutshell

Our presentation video gives an overview of our operations in less than two minutes.


Financial publications

Our annual report presents our financial and operational key figures and the report on social responsibility. Interim reports describe our operations in the short term.


Organisation

Helen Ltd is a company owned by the City of Helsinki and part of the Helen Group.


Strategy

Our strategic targets for 2016–2020 focus on growth, profitability, climate-neutral energy, responsibility and sharing in success.