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Helen launches new app for monitoring energy consumption – Oma Helen promotes smarter energy choices
Helen has launched a new Oma Helen mobile app for its customers. With the app, Helen wants to increase the transparency of the customers’ energy consumption and that way empower them to make their own choices. The first version of the app is available to customers who have an electricity contract with Helen, but the use will be extended in the next version of the app.
Helen wants to help its consumer and small business customers who find themselves in a difficult situation due to the coronavirus epidemic and is ready to negotiate on the payment time of electricity bills.
Helen wishes to warn customers of possible phishing attempts for account details. Helen has information that phishing phone calls asking for customers' account details have been made, posing both as Helen and Intrum, which handles Helen's billing services.
There will be an increased amount of network refurbishment, renewal and construction work carried out in both the district heating and the electricity network during the winter and spring season of 2019 in anticipation of Finland's EU Presidency starting in July.
Helen and MobilePay have agreed to join forces in making mobile payments an option for Helen electricity bills next year.Helen is the first company in Finland to adopt mobile payment as a billing choice.
To mark the Energy Awareness Week in the second week of October, Helen donated 72 home living condition meters to Helsinki libraries, for lending to city residents.
Helen won the title of the Secure Organisation of the Year and Helen's Mats Fagerström the Security Director of the Year at the Finnish Security Awards 2018 event.
Helen is launching a new district heating service on the market: a smart heat distribution centre saves energy and reduces heating costs for residents. The smart heat distribution centre creates equal indoor conditions for all apartments of a housing company.
Finnish people regard Helen as the most sustainable brand among energy companies according to the largest survey in the Nordic countries concerning citizens’ views on the responsibility of well-known brands.
Survey: More renewable energy is wanted, but not at the expense of the security of energy supply. Energy production must be safeguarded in all weather conditions.