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Helsingin Energia is the first energy company in Finland to offer a demand response service for electricity to businesses and communities. Users of the service receive compensation for allowing the power to be cut from electric equipment of their choice in fault situations. This way, they act as a disturbance reserve for Finland’s power grid. A corresponding pilot project with households has also been launched.
Helen Group’s turnover for the review period stood at EUR 276 million. The turnover decreased by EUR 53 million on the previous year as a result of the exceptionally mild weather in February and March.
The Helen Group reported strong financial results. Despite a fall in turnover, operating profit remained at a good level. The share of emission-free energy sources increased during the year when Helsingin Energia acquired a significant share of Swedish hydropower. Carbon dioxide emissions decreased by five per cent.
The general scores received by Helsingin Energia for district heating and Helen Sähköverkko Oy for electricity distribution have gone up in the energy companies’ customer satisfaction survey carried out by the research company IROResearch Oy.
In 2013, total electricity consumption in Helsinki totalled 4,540 GWh, which is over two per cent less than in 2012.