Customer service for homes

Contact us

If your message is urgent, it is best to call us. If you send us a message using the online form, it may take slightly longer for us to respond. You may find the quickest answer in frequently asked questions.

Buy electricity

Make a new electricity contract or changes to existing contract.

Make electricity contract

Send information




Call

09 617 8080
On weekdays at 8-18
View call prices

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FREQUENTLY ASKED QUESTIONS ABOUT BILLING

How can I move the payment date of the bill or change the billing method? See the answers to these and other frequently asked questions.

See frequently asked questions

CHANGE OF ADDRESS

As our customer, it is easy to transfer your electricity contract to your new home with a change of address notification. We can provide electricity to all parts of Finland.

Notify a change of address

CHANGED CONTACT DETAILS

If you are our customer and your contact details have changed, you can notify your updated details through the Send Message link at the top of the page.

Page up

NEW ELECTRICITY CONTRACT

If you are not our customer yet, you can place an order for electricity to your home. We take care of terminating your old contract on your behalf.

Buy electricity

MY ACCOUNT

In your online account you can, for example

  • Browse your bills and edit billing information
  • View your contract details

In order to register, you need information found on your electricity bill.

Log in to the service

Terminating Your Contract

To terminate your contract, please call our customer service or fill out this termination form.

Termination Form

MONITOR YOUR ENERGY USE

In the Sävel services, you can monitor and plan your energy use and find information about your electricity, heat and cooling usage. In order to register, you need information found on your bill.

Log in to the service

CAN’T FIND HELEN’S CONTACT DETAILS?

See all Helen’s contact details here.

See contact details