Service agreement for household – electricity contract which includes home insurance

The product is currently not for sale. The Service Agreement for Household is an easy way of obtaining an electricity contract which includes home insurance.

The most important home affairs in one contract - quick and easy

The contract is intended for apartment blocks and terraced housing where the main heating method is other than electricity. The monthly payment includes the purchased electricity and household insurance, but it excludes the electricity distribution element. The Service Agreement for Household customers are insured with Mutual Insurance Company Fennia. The insurance covers the person who has concluded The Service Agreement for Household and the other family members permanently residing in the same household.

The entry into force of the “Kodin palvelusopimus” contract requires a positive credit decision. Helen checks the customer's creditworthiness in connection with the sale.

The service agreement for households

  • Unlimited normal domestic electricity usage
  • Extensive household insurance with more coverage
  • Fixed monthly payments – no surprises
  • 100% renewable hydroelectricity
  • The contract is continuous – not fixed term 

What does the extensive household insurance cover?

The Service Agreement for Household includes normal extensive household insurance:

  • Household contents
  • Third party liability
  • Legal costs
  • The property insurance is temporarily valid in all Nordic countries for one year from the start of the trip

We also negotiated additional cover to make your home insurance even more comprehensive:

  • Identity theft cover
  • Cover for sports equipment broken while in use

The excess for household contents is €150, liability insurance €150 and legal expenses insurance 15% of costs, minimum €300.

Insurance details

Make a claim

You can make a claim via this link. The link takes you to the Fennia website and the Home Service Contract claim form. You will find more detailed instructions in the Fennia online service. 

Get your positive energy from Helen

Reliable energy company

We are a reliable and secure partner for our customers in the midst of the energy transition with our experience spanning more than 100 years. We offer an extensive range of the best energy solutions and digital services for our customers.

Free Oma Helen service

Oma Helen gives you a quick overall picture of your electricity usage, and you will keep on top of your energy matters. Oma Helen is available at any time of the day or night, at the most convenient time for you.

Electricity accident cover for the whole family is included in the contract

As an electrical accident can happen to anyone at any time, all Helen’s electricity customers get free electricity accident insurance cover in connection with the contract.

As our electricity contract customer, you get a 20% discount on home insurance from Fennia

As a Fennia home insurance customer, you are also eligible for a corresponding discount on many other insurance products from Fennia. You will receive the benefit when you buy home insurance online after buying an electricity contract.