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Fixed-term electricity contract, Hydropower Electricity, terms of order

Terms of contract
The product is sold to contract sites with annual consumption of less than 300,000 kWh.

The electricity sales contract will enter into force at the beginning of the contract period and it will be valid for the agreed fixed term. The start date of delivery is determined according to the start date notified to Helen by the distribution system operator. The contract will continue as a new fixed-term period unless a change to the contract is agreed on. We will notify of the new price and contract period before the start of the new fixed-term contract period. Electricity distribution is the responsibility of the distribution system operator.

The terms of electricity sales and Helen’s general price lists valid at any given time shall be applied to the contract. Value added tax effective at any given time will be added to the prices. The payment terms are 14 days net.
Electricity distribution and metering Helen shall terminate the current electricity contract with the customer’s authorisation and, when necessary, draw up a new electricity network contract in the customer’s name. The distribution system operator will invoice the customer for electricity distribution according to its price list. The distribution system operator is responsible for metering and its billing. In the case of time-of-day and seasonal electricity, the metering point must have 2-rate metering. If the product on offer is not suitable for the time division used by the distribution system operator or the customer’s metering system, Helen is entitled to use a suitable product. If the size of the main fuse exceeds 63 A, consumption of electricity must be metered and recorded on an hourly basis.

Terms of delivery
Helen’s terms of electricity sales.

Confirmation of contract
The confirmation of contract is delivered to the customer by email.

Customer data and data protection
We process personal data according to law and in a reasonable and transparent way. See more about the processing of personal data.