Helen Sähköverkko Oy came on top in an international benchmarking study on the quality and reliability of electricity supply.
The average outage time in electricity supply in Helsinki was the shortest in the reference group. Helsinki is a forerunner in the utilisation of automation in distribution substations even on the international scale.
- The excellent results are attributable to our systematic development of the electricity distribution system, as well as our efficient procedures in asset management and network use, explains Unit Manager Osmo Siirto of Helen Sähköverkko Oy. - Our operations are based on the principle of constant improvement, and the operating system we use is founded on the certified quality standard ISO 9001 and the environmental management standard ISO 14001.
The IDBC benchmarking study was launched six years ago, and since then the operations of the seven European distribution system operators included in the study have been compared every two years. The study examines the efficiency and quality of distribution system operations with the objective of identifying measures that achieve the best results, distributing information and learning from others. The benchmarking study was conducted by UMS Group Inc.