How to register

How to register in the service

Register in our online services by selecting Register now

Choose Create user account for your home

1. Identify yourself and create a Helen account

Frequently asked questions about authentication

2. Check your user details

The form has been pre-completed with your details from Helen’s customer data system, and you can edit them if necessary. Fields marked with an asterisk (*) are compulsory. In future, your email address is your username.

Frequently asked questions about passwords

3. Registration is complete

You have now successfully registered as a user of our online services.