Debt collection

We will send one payment reminder for unpaid bills. Once the payment period of the reminder has expired, any unpaid bills will be transferred to a collection agency for debt collection. 

See also


Here you can find answers to billing related questions.


Account numbers

Instructions for reading the bill

Postponing bill payment

Energy finance

Direct payment

MobilePay billing

Receive your next invoice on your mobile device with Kivra!

No more paper invoices! We want to offer you an easy, safe and climate-positive way of taking care of business with us. With the Kivra digital mailbox service, you can receive, pay and archive your invoices electronically.