Our customer service is open online and by telephone, the customer service desk at Helsinki, Kamppi is closed until further notice.
Cancelling an electricity contract
If you are switching your electricity suppliers and you still live at the same address, you don't need to need cancel your contract. We will receive the details of the new contract from your new electricity supplier and can then make the necessary changes to the old contract. That way, your electricity will not be disconnected between contracts.
You can also contact our customer services directly and we will be happy to assist you in all your queries.
However, if you still want to terminate your electricity contract, you can use the online form to do so.