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1. How can we help you?

I want to contact as Helen customerI am not yet Helen customer, but I have questions about Helen services or productsI want to send feedback

My issue concerns...

InvoicingChange of contact information or billing addressHelen services

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2. How can we reach you?

First name

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Email

Phone

Please contact me by phone

Useful to know

Bill becoming overdue? Here you can find instructions on what to do.
Further billing-related information is available here.

2. Message about invoicing

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District heating invoice

Invoice number

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Useful to know

Did you know that you can check and update your contact details and billing address on your own page? Log in now or register to find out more about the service.
Are you planning to move house? Make sure you have an electricity contract in your new home by submitting your notification of change of address. If you are our heat customer, please contact us to change the contract holder.

2. How can we reach you in the future

Email

Phone

I want to update billing address

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Additional information

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Useful to know

If you want to update or make additions to your electricity contract, you can do it directly in our online shop.
How do you rate our service? Tell us what you think. You can also send a complaint here, if necessary.

2. Message regarding Helen services

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2. What is your feedback about?

Subject

CommunicationElectric car charging solutionsElectricity contractElectricity network disruptions and construction sitesEnergy efficiency of real estateFeedback about Helen customer serviceHeating and cooling construction sitesHeating and cooling contractHeating and cooling disruptionsHelen online servicesInvoicingResponsibility and energy productionSolar panels and home energy storages

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