Our customer service is open online and by telephone, the customer service desk at Helsinki, Kamppi is closed until further notice.
If you don't use online banking, you can use direct payment to pay your bills.
With direct payment your bank will automatically pay the agreed bills on the due date. We will send you a separate paper notice of the bill, a so-called advance notification, to your home address.
Direct payment will be at your disposal once you authorise your bank to process direct payments. For this, you need to visit your own bank. We will receive notification from your bank, on the basis of which we will transfer your bills to direct payment.