Heating customer service
We serve housing companies in all district heat-related issues.
Yritys Helen – your housing company's energy matters in one place
Yritys Helen is the dedicated customer service portal for all of Helen's housing company customers. By logging into the service, you will get an overview of your energy usage, find your contracts and bills, and easily manage energy-related matters.
Due to a system update, there may be delays in answering our 24/7 phone lines on August 10th between 10:00 PM and 10:10 PM. We apologize for any inconvenience this may cause.
General Customer Service for Heat Products and Contract Changes
Call or send an email:
District Heating and Cooling Worksites
District Heating Network Fault Center
(Helsinki area, free of charge 24h)
Booking for Commissioning and Final Inspection of Customer Devices
Weekdays from 8:00 AM to 10:00 AM
040 185 2345