Heating customer service

We serve housing companies in all district heat-related issues.

Yritys Helen – your housing company's energy matters in one place

Yritys Helen is the dedicated customer service portal for all of Helen's housing company customers. By logging into the service, you will get an overview of your energy usage, find your contracts and bills, and easily manage energy-related matters.

Our customer service hours will have exceptions at the end of 2025 and the beginning of the new year

Our customer service will be closed as follows:

Christmas on 24.-26.12.2025
New Year's Day on 1.1.2026
Epiphany on 6.1.2026

Additionally, on 23.12. we will close customer service exceptionally at 16:00.

Our 24/7 service and disruption numbers are open even if customer service is closed.