Helen Smart Electricity Guarantee
A 6-month fixed term electricity contract that offers you price stability and encourages you to save electricity. By steering your electricity usage, Helen Smart Electricity Guarantee offers the opportunity to impact on the amount of your electricity bill.
Helen Smart Electricity Guarantee can be purchased until March 31, 2023 from this webpage and through customer service channels.
Price stability and adjustability
Helen Smart Electricity Guarantee is a 6-month fixed-term electricity contract where the price is is composed of a basic component, which goes up or down depending on whether you use electricity at a time when the price is high or low. Usually, the impact of the usage is between +/- 4 c/kWh. Thus, Helen Smart Electricity Guarantee offers you a protection towards the high prices in the electricity market and allows you to benefit from lower-cost hours by steering your electricity consumption.
Who can buy this product?
Helen Smart Electricity Guarantee is available for current consumer electricity customers of Helen, who have signed the contract before December 19, 2022. In addition, the product can be purchased by consumer and company customers who operates in Helen’s delivery obligation area*. We will verify that the subscriber is entitled to sign the Helen Smart Electricity Guarantee contract. If it turns out that the customer terms are not met, we shall reserve the possibility of cancelling the contract.
(* Delivery obligation area = every individual usage location that is located in Helen Sähköverkko distribution area, and the yearly electricity consumption is max. 100,000 kWh/year or the main fuse is max. 3 x 63 A.)
Contract information
- A 6-month fixed term electricity contract, that can be bought between Jan 2 to March 31, 2023
- Electricity distribution can start on Jan 16, 2023, at the earliest and April 15, 2023 at the latest.
- The price for the basic component is 20 c/kWh and fixed monthly fee €3.54 include value added tax 10%
- From May 1st, 2023, the value added tax for electricity will be 24%, causing prices to increase accordingly.
- Includes electrical accident insurance for the whole family
- The origin of electricity is based on the production mix of electricity produced in Finland
- Terms of Contract
Oma Helen at your service
When you choose Helen Smart Electricity Guarantee, register to the free Oma Helen service. In Oma Helen, you can monitor your electricity usage and actual invoiced prices, and you will get all the information about any changes in prices and contracts. Oma Helen will help you plan your electricity usage towards low-cost hours. With the help of Oma Helen, you can also get reminders about high and low hourly prices. Download Oma Helen from your app store or log in to the service on the browser.
Helen Smart Electricity Guarantee (6 months)
Composition of the price of Smart Electricity Guarantee
The price of the Helen Smart Electricity Guarantee contract is composed of the basic component of the electricity price, the impact of usage and the monthly basic charge.
The basic component is the part of electricity price, that sets a basic level for your electricity price. Between Jan 2 and April 30, 2023, the price is 20 c/kWh.
The impact of usage decreases or increases the amount of the basic component depending on whether you use electricity at a time when the price is low or high.
If the majority of your electricity is consumed during those hours of the day or night when the price of electricity is higher than average, the price of the basic component increases. If, on the other hand, you shift your electricity consumption to hours when the price of electricity is lower than average, the price of the basic component decreases.
By shifting your electricity usage, you can impact the amount of your electricity bill by utilizing lower-priced hours of the day and night.
The fixed monthly basic charge of the Helen Smart Electricity Guarantee contract is not dependent on the amount of your electricity consumption.
The price for the basic component 20 c/kWh and fixed monthly fee €3.54 include value added tax 10%. After May 1st, 2023, the value added tax for electricity will be 24% and the prices will also increase accordingly.
Example breakdown of the impact of usage
45% Usage that decreases the price
25% Usage that increases the price
30% Neutral impact
Basic component 20,0 c/kWh
Example calculations
Example calculations of the usage impact. In the example, the basic component part is 20 c/kWh. Usage impact in the example is either + 4 c/kWh or - 4 c/kWh.
You have used electricity during lower-priced periods
Impact of usage: - 4 c/kWh
Energy billing price: 20 - 4 = 16 c/kWh
+ basic charge: €/month
You have used electricity during higher-priced periods
Impact of usage: + 4 c/kWh
Energy billing price: 20 + 4 = 24 c/kWh
+ basic charge: €/month
More information about the electricity contract
Where possible, carry out activities that use a lot of energy, such as doing the laundry, going to sauna, charging an EV, or using electric heating, late in the evening, during the night and at weekends when the price of electricity is lower than average.
Find out your current usage data and review your hourly consumption habits in the Oma Helen service. Correct usage data helps to take smart energy-efficiency measures, and even small actions can significantly reduce energy consumption.
Monday - Friday
Saturday - Sunday
Lower price: shift usage to these hours
Typical price trend of electricity at different times of the day
Higher price: reduce usage during these hours
Neutral hours: no major impact on the price
The impact of usage arises when the hourly prices of your electricity usage are compared to the monthly average price of electricity in the power exchange. Electricity usage during lower-priced hours in comparison to the average price will decrease your energy fee while electricity usage during higher-priced hours will increase your energy fee.
The impact of usage will increase or decrease the monthly energy fee, depending on your electricity usage during the past month. Normally, the amount of the impact of usage per month is between -4 and +4 c/kWh, in which case your monthly price of electricity will increase or decrease by the impact of usage.
Monthly average price for exchange electricity (c/kWh)
Lower price (c/kWh): shift usage to these hours
Higher price (c/kWh): reduce usage during these hours
Neutral hours (c/kWh): no major impact on the price
The impact of usage means comparing the hourly prices of your consumption to the monthly average price of electricity in the power exchange. The calculation formula used is (A-B) / E = c/kWh, which gives the impact of usage for the month in question.
A = Your hourly electricity usage (kWh) is multiplied by the hourly price of exchange electricity (c/kWh), after which the products of all hours are added up. As the electricity consumption of different hours and the hourly price of exchange electricity vary to a great extent, the impact of every hour will be taken into account with this calculation formula.
B = Your electricity usage over the whole month (kWh) is multiplied by the monthly average price of exchange electricity (c/kWh). This gives the value for your electricity usage if it complies with the monthly average price of exchange electricity.
E = Your electricity usage over the whole month (kWh)
When figure B is deducted from figure A, you will get the view of how you have consumed electricity in relation to the monthly average price in the power exchange. The figure obtained is divided by the electricity usage of the whole month, which gives you the impact of usage for the past month (+/- c/kWh).
The final figure is either negative, in which case the amount of your electricity bill will be decreased, or positive, in which case it will increase the amount of your electricity bill. The more you are able to shift usage to the lower-priced hours of the month, the greater the saving you will make in view of the monthly average.
Please note, that in this electricity contract the invoiced price of electric energy cannot be negative.
Helen Smart Electricity Guarantee will be available to order as from 2 January 2023 on helen.fi and through customer service channels, and it will be available to order until 31 March 2023.
In the Helen Smart Electricity Guarantee contract, the supply of electricity can start at the earliest on 16 January 2023 and at the latest on 15 April 2023, depending on your current contract situation. The supply of electricity can be started at the earliest after two weeks from placing the order.
You can order the Helen Smart Electricity Guarantee contract as from 2 January 2023 through helen.fi and customer service channels. Please check first your current contract price from the confirmation of contract, bill, or Oma Helen.
You can order the Helen Smart Electricity Guarantee contract as from 2 January 2023 through helen.fi and by calling customer services.
I have signed a new electricity contract with Helen
You can order the Helen Smart Electricity Guarantee contract as from 2 January 2023 through helen.fi and by calling customer services.
I have not signed a new contract
You can order the Helen Smart Electricity Guarantee contract as from 2 January 2023 through helen.fi and by calling customer services. In the meantime, you have the use of Helen’s Exchange Electricity contract before the Helen Smart Electricity Guarantee contract enters into force.
I have signed a new contract with another electricity company and I live in the area of Helen Sähköverkko, my annual consumption is 100,000 kWh at the most or my maximum fuse size is 3 x 63 A
You can switch to the Helen Smart Electricity Guarantee contract if the competitor’s contract expires by 15 April 2023 at the latest or if you are able to withdraw from the new contract within the 14-day withdrawal period applied in distance selling. In such a case, you can order the Helen Smart Electricity Guarantee contract as from 2 January 2023 through helen.fi and by calling customer services.
I have signed a new contract with another electricity company and I live outside the area of Helen Sähköverkko
Unfortunately you cannot order the Helen Smart Electricity Guarantee contract. However, you can find out more about the new Helen Smart Electricity contract and order it at the address helen.fi/electricity/helen-smart-electricity-guarantee
If you have signed an electricity contract with Helen before 19 December 2022, you can order the Helen Smart Electricity Guarantee contract as from 2 January 2023 through helen.fi and by calling customer services. The supply of electricity must start by 15 April 2023 at the latest.
I have a contract valid until further notice with another electricity company, I live in the area of Helen Sähköverkko, my annual electricity consumption is 100,000 kWh at the most or my maximum fuse size is 3 x 63 A
You can order the Helen Smart Electricity Guarantee contract as from 2 January 2023 through helen.fi and by calling customer services.
I have a fixed-term electricity contract with another electricity company, I live in the area of Helen Sähköverkko, my annual electricity consumption is 100,000 kWh at the most or my maximum fuse size is 3 x 63 A
You can switch to the Helen Smart Electricity Guarantee contract if the other electricity company’s contract expires by 15 April 2023 at the latest or if you are able to withdraw from the new contract within the 14-day withdrawal period applied in distance selling. In such a case, you can order the Smart Electricity Guarantee contract as from 2 January 2023 through helen.fi and by calling customer services.
I’m not Helen’s electricity consumer customer and I live outside the area of Helen Sähköverkko
Unfortunately, you cannot order a Helen Smart Electricity Guarantee electricity contract. However, you can find out more about the new Helen Smart Electricity contract and order it at helen.fi/electricity/helen-smart-electricity-guarantee
Yes, if the above-mentioned customer terms are met, you can order the Helen Smart Electricity Guarantee contract as from 2 January 2023 through helen.fi and by calling customer services.
If the above-mentioned customer terms are met, you can order the Helen Smart Electricity Guarantee contract as from 2 January 2023 through helen.fi and by calling customer services.
Basic charge
EUR 3.54/month (10% VAT) until 30 April 2023.
Energy
The price of electric energy is the fixed price proportion of 20.0c/kWh (10% VAT) added by the actual monthly metering point-specific impact of usage at c/kWh The impact of usage varies typically in the range + / - 5c/kWh and is determined according to the timing of your electricity usage in comparison to the monthly average price of the power exchange.
VAT
The price of the basic proportion of electricity 20c/kWh and the fixed monthly fee of €3.54 / month include 10% value added tax on electricity. As from 2 January 2023 VAT will be 24%, at which time the price will increase correspondingly.
If the place of electricity use of a business or housing company is located in the distribution area of Helen Sähköverkko and the annual electricity consumption is 100,000 kWh/year at the most or the maximum main fuse size is 3 x 63 A, you can order the Helen Business Smart Electricity Guarantee contract as from 2 January 2023 through helen.fi and by calling customer services.
Contact us
If you have any questions about the Helen Smart Electricity Guarantee contract, we answer to inquiries related to the contract via 096178049. The number serves Mon–Fri at: 9–17.
Get your positive energy from Helen
Reliable energy company
We are a reliable and secure partner for our customers in the midst of the energy transition with our experience spanning more than 100 years. We offer an extensive range of the best energy solutions and digital services for our customers.
Free Oma Helen service
Oma Helen gives you a quick overall picture of your electricity usage, and you will keep on top of your energy matters. Oma Helen is available at any time of the day or night, at the most convenient time for you.
Electricity accident cover for the whole family is included in the contract
As an electrical accident can happen to anyone at any time, all Helen’s electricity customers get free electricity accident insurance cover in connection with the contract.
Carbon neutral in 2030
We will achieve a carbon-neutral future together with our customers by utilising artificial intelligence, data that steers consumption, the smart grid, waste heat, and renewable energy sources on land, at sea and in the air.
