Monthly Heating Home

Usage power is the basis for the basic price. For S, M, and L customers of the Monthly Heating Home product, the usage power is based on the average district heating consumption of the previous three years, and for XL customers, the usage power is the highest daily average power consumption during the November-March period of the last three years. You can see your usage power on the forecast report in Oma Helen.

Usage power describes the average power at which the property has consumed district heating. For a small portion of consumer customers whose usage power is over 50 MWh per year, the usage power is based on the highest daily average power. 

The usage power will be reviewed annually by the end of May, and the new usage power will come into effect every July. The annual review of district heating usage power does not require any action from the customer. We do not charge an additional connection fee when increasing the usage power.

The energy price accounts for an average of 70% of the total cost for consumers, and the basic price accounts for 30%. In larger properties, the proportion of the usage power charge is slightly smaller.

You can influence your usage power by reducing consumption, for example, by taking care of the heating distribution equipment's condition, the correct setting of the equipment's adjustment curve, and heating consumption habits. District heating energy is used for heating premises and warm water.

At your request, we will conduct usage power inspections based on one year's consumption adjusted for weather. Therefore, you can request a separate inspection for an energy efficiency measure that you believe will affect district heating consumption after the heating season. The weather adjustment factor aims to balance the discrepancy between different observation periods. Currently, we use a weather correction factor of 1.00 when checking the maximum daily average power and 0.98 when checking the annual average consumption.

Determining the usage power based on actual consumption increases the clarity, fairness, and transparency of payment criteria. For example, changes in the building's purpose or habits affect the usage power.

You can view your property's energy consumption and usage power by logging into Oma Helen with a web browser. Housing company and business customers can see the information in Yritys Helen. You will see your usage power on the heating bill and also in Oma Helen and Yritys Helen next year.

Yes, they are different terms for the same thing. The same applies to units - for example, an average annual consumption of 50 MWh/a is the same as an annual average power of 5.7 kW. 

In new properties, the usage power is 55% of the design power. The design power is determined based on the technical plans of the property's heating system when the customer joins district heating.

When the product renewal comes into effect (January 1, 2024), in cases where there is no consumption history for three years, the basic prices will remain unchanged. The basis for the basic price will be reviewed to correspond to consumption the following May when consumption history has been accumulated for three years.

With the basic price, we ensure uninterrupted heat supply and ensure that there is enough heat for everyone even during the coldest winter days. The basic price covers the fixed costs of district heating production and transmission, such as investments in production facilities and networks, as well as maintenance. 

The product renewal enables a better price outlook when the entire year's energy price list is updated at once. The price updates will come into effect at the beginning of January and July. The price updates will include locked-in 6-month prices and a 6-month price forecast. The price updates will come into effect at the beginning of January and July, and they will be communicated one month in advance, i.e., on November 30 and May 31.