Skip to main content
  • Households
  • Companies
  • Housing companies
  • About Helen
  • FI
  • SV
  • Login
Households
Menu Close
  • Companies
  • Housing companies
  • Helen Ltd
  • Oma Helen
  • Yritys Helen
Use arrow keys to move within main navigation. You can open and close sub navigation with space key. You can also use ESC key to close opened sub navigation.
  • Search
  • Login
    • Oma Helen
    • Yritys Helen

     

    Close
  • Home
  • Electricity
    • Electricity products and prices
      • Helen Smart Electricity
      • Helen Smart Electricity Guarantee
      • Exchange Electricity
      • Market Price Electricity
      • Fixed Price Basic Electricity
      • Environmental Penny
      • Environmental Electricity
      • Time-of-Day Electricity
      • Basic Electricity
      • Service Agreement for Household - electricity contract and household insurance in an economical package
    • Extra service products for electricity contracts
    • For house movers
      • Change of address
    • Customer benefits
      • Oma Helen for electricity customers
      • Electricity accident insurance cover
      • Electricity network

     

    Close
  • Heating and cooling
    • District heat
      • Join district heat
      • Prices
      • For current customers
      • Contact us
    • Eco Heat Apartment
    • Electric heating
      • Own energy use
    • Cooling

     

    Close
  • Solar panels
    • Solar panels for your home
      • Selling solar power
    • Solar power by renting panels

     

    Close
  • Electric cars
    • Electric vehicle charging network

     

    Close
  • Customer service
    • Contact us
      • Frequently asked
    • Energy advice
      • The carbon footprint
      • Energy saving tips
    • Billing
      • E-invoice
      • Account numbers
      • Bill instructions
      • Postponing bill payment
      • Debt collection
      • Finance
      • Direct payment
      • MobilePay billing
      • Digital mailbox Kivra

    Manage your electricity contracts in Oma Helen / Customer Service / 24/7 phone line for movers / Disruptions

    Close
  • Current topics
    • News
    • Campaigns
      • Topical news on electricity
      • Electricity shortage
      • Helen magazine
    • Disruptions

     

    Close
  • About Helen
  • Search
  • Suomeksi
  • Svenska
Our customer service is temporarily overloaded and at times we are unable to accept new phone calls if all places in queues are occupied. Read more
  • Front page
  • News
  • About invoices under the post strike
Back

About invoices under the post strike

The strike in post handling and distribution can delay paper bills arrival.

If post has delivered the bill too late to you, you can pay it without extra cost or contacting Helen in 7 days after the due date.

Published: 23.11.2015 12:56
Seija Uusitalo
Seija Uusitalo
Communications Manager

Current topics

Helen’s Annual Review and Sustainability Report for 2022 published 16.03.2023
Helen accelerates investments in solar energy production – industrial-scale solar power plant to be built in Lohja during next year 13.03.2023
New air-to-water heat pump plant for Helen’s Salmisaari power plant area 02.03.2023
Measures to safeguard security of supply and maintenance – production use of Salmisaari B power plant to continue until 1 April 2025 01.03.2023
January–December 2022: Significant investments in the midst of an energy crisis 28.02.2023
Helen’s customers are saving more electricity than ever 10.02.2023
Helen reduces electricity prices by an average of 48 per cent 01.02.2023
Helen launches new product with a price cap at the basic fee of 20c/kWh to encourage energy saving 22.12.2022
Change of CEO at Helen 22.12.2022
Ministry of Economic Affairs and Employment has granted investment aid for Helen’s new heat pump plant in Eiranranta 22.12.2022
See all news

Customer service

  • Contact us
  • Billing
  • Frequently asked
  • Energy advice
  • Give feedback
  • For companies

Helen Ltd

  • About us
  • Responsibility
  • Careers
  • Current topics
  • Contact details

Our services

  • Electricity products and prices
  • District heat
  • District cooling

Helen Magazine

Read the latest issue
Read the latest issue
  • Terms of contract
  • Personal data handling
  • Cookies
  • Accessibility statement

Street address: Kampinkuja 2 / Malminrinne 6, 3. floor / Service desk is closed.

© Helen Oy