How to register as a business
To register in the service, you need your personal banking codes, a valid email address and the customer number and metering point number for electricity, or the district heating owner number and metering point number.
How to register in the service
Choose Register now.
Choose Business / Electricity or Business / Heating.
Step 1, Bank authentication: Select your bank from the list and use your banking codes for authentication.
Frequently asked questions about authentication
2. Check your details and add the details of the company
Step 2, User details 1/2: Check your personal identity code and fill in either the metering point and owner numbers of district heating customers or the customer and metering point numbers of electricity customers. This information is found on the district heating or electricity bill. Fill in the details and select ‘Next’.
Step 3, User details 2/2: The form has been pre-completed with your details from Helen’s customer data system, and you can edit them if necessary. Fields marked with an asterisk (*) are compulsory. In future, your email address is your username.
Please note that changes made in connection with registration only apply to the online services. To notify us of actual changes in your contact details, please send a message to our customer services or call us on 09 617 8080.
Step 4, Confirmation: Check the details and select ‘Accept’.
Frequently asked questions about passwords
3. Registration is complete
You have now successfully registered as a user of our online services.
A notification of your successful registration will be sent to the email address you provided.
You can log in to the online service by selecting ‘Go to the service selection’.