For customers
We are happy to help in all questions related to district heat. As an additional service, we carry out alterations of district heating pipes and metering centres and provide consumption data and equipment inspections.
Consumption forecast report
As our corporate district heating customer, you will also receive a district heating consumption and forecast report, which details the annual actual and invoiced heating consumption.
Equipment replacement
We offer an expert service on equipment replacement free of charge. The service ensures that the replacement of your district heating equipment is carried out cost-effectively and with the highest quality.
District heat modification work
We carry out modification work on district heating pipes and metering centres on a separate order. Please submit your order concerning modification work on the modification work page. We will then contact you as soon as possible to agree on the modification work. We will estimate the price separately in each case.
Contract issues
Notify us of any changes concerning the district heat contract: termination of the contract, change of property ownership, and changes to billing data.
Contact us about contracts:
Modification of district heating pipes and metering centres
We carry out modification work on district heating pipes and metering centres on a separate order. Please submit your order here. We will contact you as soon as possible to agree on the modification work. We will estimate the price separately in each case.
Consumption data
You may request district heat consumption data by ordering a potential-free pulse output to be connected to your district heating meter. The price of this service is available in our price list for additional services. Please order the consumption data by filling up the form.
Equipment inspections
We inspect district heating equipment installations free of charge as part of our quality control. We inspect equipment installations for both new buildings and buildings changing their heating method.
- We inspect the commissioning and completion of the work for both new buildings and buildings changing their heating method.
- When district heating equipment is upgraded or partially upgraded, we carry out an equipment replacement inspection and the contractor’s self-monitoring inspection.
- We carry out equipment replacement and self-monitoring inspections in connection with new heat exchanger installations.
- We carry out a commissioning inspection and final inspection in connection with alteration work to metering centres.
- We carry out a commissioning inspection in connection with temporary heat exchangers.
When the control valve is replaced, it is recommended to also enquire about a cost estimate for a new control valve. No inspections are carried out when the exchanger is replaced or in connection with alteration work to the secondary side.
