For customers

We are happy to help in all questions related to district heat. As an additional service, we carry out alterations of district heating pipes and metering centres and provide consumption data and equipment inspections. 

Consumption forecast report

As our corporate district heating customer, you will also receive a district heating consumption and forecast report, which details the annual actual and invoiced heating consumption. 

Modification of district heating pipes and metering centres

We carry out modification work on district heating pipes and metering centres on a separate order. Please submit a contact request concerning modification work by filling up the form.  We will contact you as soon as possible to agree on the modification work, after which we will send you an order form for the work. We will estimate the price separately in each case.

Consumption data

You may request district heat consumption data by ordering a potential-free pulse output to be connected to your district heating meter. The price of this service is available in our price list for additional services. Please order the consumption data by filling up the form.

Equipment inspections

We inspect district heating equipment installations free of charge as part of our quality control. We inspect equipment installations for both new buildings and buildings changing their heating method.

  • We inspect the commissioning and completion of the work for both new buildings and buildings changing their heating method.
  • When district heating equipment is upgraded or partially upgraded, we carry out an equipment replacement inspection and the contractor’s self-monitoring inspection.
  • We carry out equipment replacement and self-monitoring inspections in connection with new heat exchanger installations.
  • We carry out a commissioning inspection and final inspection in connection with alteration work to metering centres.
  • We carry out a commissioning inspection in connection with temporary heat exchangers.

When the control valve is replaced, it is recommended to also enquire about a cost estimate for a new control valve. No inspections are carried out when the exchanger is replaced or in connection with alteration work to the secondary side.

Customer service

09 617 8045

Send e-mail

Contact us

Joining the district heat Send e-mail
09 617 8013
District heating contracts Send e-mail
09 617 8014
District heating billing Send e-mail
09 617 8001
District heating and cooling technical support Send e-mail
09 617 8012
Construction sites 09 617 3016

See also

District heating

District heating is a carefree, energy-efficient and economical way of heating. District heating is available almost everywhere in Helsinki area.

Reliable heating with Fixed-Priced District Heat

Choose Fixed-Priced District Heat when you want reliable heating and stability in your budgeting

Reneweable district heat for properties

Renewable district heat is the most eco-efficient heating energy in Helsinki.

Emission-free heat for companies

Instructions for new buildings

Prices for district heating

See the prices and request a quote.

Contact us

Contact our sales team.

Consumption data