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Our customer service is open online and by telephone, the customer service desk at Helsinki, Kamppi is closed until further notice.
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For the media
Media contacts
We serve media on the following phone number. You can also send us email.
040 148 9064
(On weekdays at 8-18)
Media contacts related to disruptions in Helen Electricity Ltd's electricity network.
Press releases
Read our news and press releases.
Supply outages
See the list of the district heating and cooling supply outages. From Helen Electricity Ltd's site you can see if there are interruptions in the distribution of electricity.
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Contact details for communications
Helen Electricity Network's communication
Current topics
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Helen starts collaborative works on the heating and cooling network in Kamppi
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All Helen cooling now carbon-neutral – "Cooling requirement to grow by about 35%"
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Smarter and more efficient district heat on a global scale – Helen Ventures invests in Dutch startup Gradyent that develops heat production with artificial intelligence
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Helen is creating a new heat production model for households with a new pilot project – Ground-source heat to be part of the company’s carbon-neutral range of energy solutions