Charging electric vehicles
Finland’s first public street charging point for electric vehicles was opened in Runeberginkatu as early as in 2009. Since then, we have actively developed electric transport in the capital region.
EXTENSIVE CHARGING NETWORK
Helen’s public charging points are part of the Virtapiste network. The joint-use Virtapiste-network currently has 60 charging points throughout Finland. Liikennevirta Oy, which implements Virtapiste, provides the technology and the services related to joint use.
In Helsinki, public charging points have been built in different parts of the city, for example, in commuter car parks along the railway line.
The current number of Helen’s charging points is over 40, of which 38 are medium rapid charging points and 3 are rapid charging points. We continue to further develop and expand the public charging network.
BECOME A VIRTAPISTE CUSTOMER
You can start using Helen’s public charging points by registering in the Virtapiste service. The Virtapiste app can be downloaded free from app stores, after which you can register as a customer. From 10 March 2015, the Virtapiste charging services will be available for registered customers only.
GET YOUR OWN CHARGING UNIT
You can also acquire your own charging unit for your property. We sell charging units for households and properties.
FREQUENTLY ASKED QUESTIONS
After 10 March 2015, charging will not be possible without registering in the service. To use Virtapiste charging stations, you must register as a user at the address virta.fi. Registration is quick and safe.
In spring 2015, the charging points in Helsinki will get a brand new look. The new logo will display the jointly designed graphic look of both Virtapiste and Helen. The appearance complies with the graphic design on the charging stations of the other shareholders of Liikennevirta, i.e. Virtapiste.
The charging points have a joint customer service number 0800 02200.
is responsible for the development of its own network of charging points in Helsinki
is responsible for the maintenance of its own charging points with agreed partners
if a customer reports a fault by calling the Virtapiste customer service number 0800 02200, Virtapiste will pass on the information to the contract partner responsible for the maintenance of Helen’s charging points
determines the pricing of its own charging points
administers the electric vehicle charging network built by all shareholders throughout Finland
manages centralised customer services at the number 0800 02200
maintains the online and mobile application (http://virta.fi) for the nationwide charging point network where drivers can see all charging points in Finland, and the reservation situation and price list of Virtapiste charging points
sells and delivers charging cards to customers and takes care of payment transactions
Helen Ltd is one of the owners of Liikennevirta Oy (ownership 10%). The other shareholders are other energy companies. Liikennevirta Oy uses the marketing name of Virtapiste and its web address is virta.fi.