Connection to district heating
Learn more about the stages of connecting to district heating and order a connection. Please contact our customer service if you have any further questions about connecting your property to the district heating network.
District heating is suitable for all types of houses
New and old buildings
District heating is suitable for both new buildings and buildings that are changing their heating method. Anyone changing the heating method will benefit from an existing water-or air-circulating heating system.
Contact us in good time
Contact us in good time to ensure a smooth and convenient timetable for connection. The final schedule will be agreed on a site-specific basis with the client.
Carefree
When you order the connection, we will extend the district heating pipeline up to the district heating meter. In addition, we will review the contractor’s installation plan and inspect the equipment before commissioning.
Stages of connection
Customer
- Submission of property information*
- Delivery of architectural images* (builders of detached houses only)
- Acceptance of the offer
*) We will provide the statement required for the building permit.
Helen
- Report on the availability of district heating
- Provision of an offer and follow-up instructions
- Provision of equipment dimensioning (those changing the heating method only)
Customer
- Ordering HVAC plans (builders of detached houses only)
- Ordering the property’s district heating equipment and installation
- Signing the district heating agreement
Helen
- Schedule for implementation
- Drawing up a district heating contract
- Review of the equipment dimensioning (builders of detached houses only)
- Review of installation plans
Customer
- Earthworks (builders of detached houses only)
- Installation of the property’s district heating system
- District heating connection fee
Helen
- Earthworks (those changing the heating method only)
- Inspection of installation and equipment and commissioning of district heating
- Installation of district heating connection and meters
Customer
- Heating and hot water use begins
Helen
- Additional services, energy advice and technical customer service