Moving
Move your electricity contract to a new address.
Frequently asked questions about moving
This is how smoothly your move goes with Helen
Choose a contract
Transfer your current contract to your new address or choose an entirely new contract. When moving, you have a lot to remember, so we recommend that you sign the electricity contract one week before the moving day, at the latest.
Carefree moving
If you are moving or renovating, you can keep your Helen electricity contract valid at both your old and new addresses simultaneously.
Monitor your electricity consumption
Electricity consumption in your new home may differ from that of your old home. Monitor your consumption easily through the Oma Helen app.
Advantages and benefits for movers
We offer you move-time electricity for a week
We offer electricity for a week to both new and old customers for their new homes.
Electricity contract in your old and new homes at the same time
You can keep your contracts valid for your old and new homes at the same time and for the same contract price, in case you need to renovate the new home or the sale of your old home is still underway, for example. You can have overlapping contracts for a maximum of three months.
As a customer of Helen, you can get a 20% discount on your home insurance
Home is important to all of us. As a Helen customer, you get a 20% discount on home insurance from Fennia. The discount is valid for the entire duration of your Helen customership.
Electricity to your new home, even on the same day, free of charge
Need an electricity contract quickly? You will get express connection free of charge on the same day in Helsinki, Espoo and the Caruna service area. In other parts of Finland, the connection is free of charge within two working days of placing the order.
