
Termination or cancellation of the contract
Termination and cancellation are handled according to the contract type and situation. Select the option that matches your situation below, or sign in to Oma Helen and choose the contract the change applies to.
Find the right option for your situation
Moving
Did you know that we provide electricity throughout Finland? You can easily transfer your contract when you move.
Termination
Is your need for electricity ending completely?
Please note that cancellation of an additional service associated with your contract can currently only be handled through our customer service. You can start a conversation with the Helen AI-assistant, which will guide you to our customer service.
Cancellation
New orders are covered by a 14-day right of withdrawal from the date the contract was entered into.