Our customer service is open online and by telephone, the customer service desk at Helsinki, Kamppi is closed until further notice.
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Helen extends payment times during corona epidemic

Helen wants to help its consumer and small business customers who find themselves in a difficult situation due to the coronavirus epidemic and is ready to negotiate on the payment time of electricity bills.

Requests to extend the payment time should be submitted to Helen’s customer service. Arrangements during the coronavirus epidemic apply to bills falling due in or after March.

Both domestic and small business customers can contact our customer service by calling 09 617 8080 on weekdays between 8am and 6pm or by sending a message helen.fi/en/customer-service

Due to the coronavirus epidemic and in order to avoid close contact, Helen’s customer service point in Sähkötalo is closed until further notice.

Published: 24.03.2020 16:00
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