Renewing a fixed-term contract

As a Helen customer, you will receive a custom renewal offer for your electricity contract approximately three months before the contract expires.

Select the desired product directly in Oma Helen or via the link that you received by SMS or email.

Confirm the renewal offer

Why should you continue with a fixed-term contract?

Price stability

In a fixed-term contract, the price of electricity is agreed in advance for a certain period of time. This protects you from any peaks in electricity prices.

Predictable

Once you have agreed on a fixed price for the contract period, you can also better predict the costs of electricity.

Carefree

The 12- or 24-month contract period guarantees that you do not have to worry about constantly renewing your electricity contract.

Reward for longevity

To reward you for being a long-term customer, you will receive a significant discount on the monthly fee of your contract.

Frequently asked questions about renewing a fixed-term contract

Do you need help choosing a new electricity contract?

If you want a different type of electricity contract than the one you have been offered, explore and choose the electricity contract you prefer.

Try the contract selection assistantBrowse Helen's electricity contracts

Did you know that...

You can get a new electricity contract from Helen’s website at the same price as from Helen’s telephone sales service.

Helen’s sales service helps

New electricity contracts, buying a new electricity contract, open Monday to Friday from 9 a.m. to 5 p.m.

09 617 8059