Terms of the contract - Spot Electricity

The electricity supplied under this contract is mixed electricity produced with renewable sources, nuclear power and fossil fuels in line with the Finnish production distribution. 

1. VALIDITY OF THE CONTRACT 

The Spot Electricity contract is valid until further notice. The term of notice of the contract is fourteen (14) days.  

2. PRICE OF ELECTRICITY 

The energy price of the Spot Electricity product is determined from the price of the Nordic Power Exchange (Nord Pool) in the Finnish price area. Margin is added to the price. The price of electricity is determined according to the spot prices and the consumption of electricity. If the measurement period of the meter is different from the market's spot price period, an average spot price from NordPool's spot prices is calculated for the meter's measurement period, which is used for billing. 

The prices announced do not include electricity distribution.  

3. AMENDMENTS TO CONTRACT TERMS AND PRICES  

The electricity supplier has the right to amend the terms and prices of the sales contract in accordance with the general terms of electricity sales by informing the customer one (1) month before the amendment enters into force. Spot price changes of energy do not constitute changes to prices or terms of contract of which the customer would need to be informed in advance. 

4. OTHER TERMS AND CONDITIONS 

The contract is intended for corporate customers at delivery sites with a maximum metering point-specific annual electricity consumption of 2 GWh. If the Customer's electricity consumption exceeds the annual limit of 300,000 kWh, Helen has the right to update the contract price. The notification will be sent to the Customer one month before it takes effect. The contract requires that the metering point is equipped with a remotely read metering device. 

The contract shall enter into force on the start date indicated to Helen by the distribution system operator. 

Distribution system operator 

With the customer’s authorisation, Helen terminates the customer’s current electricity contract and, if necessary, signs a new electricity network contract on the customer’s behalf.  

The local distribution system operator shall be responsible for electricity distribution and metering, and issue invoices for these in accordance with its price list valid at any given time. Reports of disruptions or other issues related to the functioning of the electricity network shall be made to the local distribution system operator. 

Taxes and public charges 

The effects of changes in taxes, public charges and other comparable charges on electricity prices shall be taken into account immediately from their date of entry into force. 

Applicable terms and conditions 

The product-specific terms and conditions shall apply to this contract on a primary basis, followed by Helen Ltd’s special terms and conditions pertaining to the sale of electricity to corporate customers, followed by the general terms of electricity sales valid at any given time. The general terms of electricity sales and the service price list valid at any given time are available at www.helen.fi/en/electricity/electricity-products-and-pr ices/price-lists-and-terms-of-contract. If there are differences in the different language versions of the terms, the Finnish version shall apply.  

Right to comment: This contract confirmation contains the terms and conditions of the electricity sales contract. The customer should check that the information in the contract confirmation is correct. If the information is correct, no action is required. The contract is then valid with the information stated in the confirmation. If the customer notices that the information differs from what has been agreed with Helen, the customer may comment to Helen about the differences in the contract within three weeks of the date of this confirmation. During the period between concluding the contract and commenting, the terms of the contract stated in the confirmation are usually followed. In case of a dispute, Helen has the burden of proof that the information in the contract confirmation is correct. If the contract was concluded by telephone and the customer has accepted the contract in writing (for example, via SMS) after the phone conversation, there is no right to comment. 

Dispute resolution 

This contract shall be governed by Finnish law. Any disputes derived from the sale contract shall be settled by the general court of first instance of the locality where the user´s place of electricity use is situated unless otherwise agreed. The vendor may also take legal action against a party who is not a consumer at the general court of first instance in Helsinki. The user who is not a consumer, has right to bring any disputes derived from the interpretation of this sale contract to the Energy Markets Disputes Board for consideration (tem.fi/energiamarkkinariitalautakunta). 

Personal data 

We process personal data in a legally compliant, reasonable and transparent manner. More information on the processing of personal data is available at https://www.helen.fi/en/customer-service/conditions/ processing-of-personal-data. 

5. RISKS AND OPPORTUNITIES RELATED TO THE PRODUCT 

The price of electricity on the electricity market is determined by supply and demand. Spot price fluctuations on the electricity market offer customers the opportunity to influence the price of their electricity bill by timing their consumption to the most affordable periods. 

The characteristics of spot priced electricity include that the price paid for electricity can vary significantly within a day as well as between days. The end user does not know the price beyond a one-day period. Therefore, from the customer's perspective, the spot priced electricity includes both opportunities and risks.